Category Archives: SXSW

Heading to SXSW – Presenting Friday

I’m headed out to Austin for SXSW again (now, with more Obama.) This year, I’ll be presenting with Dennis Keeley, the Photography chair at Art Center in Pasadena. I first met Dennis at the Palm Springs Photo Festival faculty dinner, and we quickly found out we have a lot of common interests.

IMG_6647
The Faculty dinner at PSPF – I met 2 people I’ve brought to SXSW here.

Dennis is intensely interested in the future of imaging and visual communication. We found that we see these opportunities in some very similar ways. The conversation that started 4 years ago has continued as each of us has pursued this future in different ways. I’m delighted that we can take this time to make this conversation public.

SXSW South by Southwest
Dominique le Roux at 2015 SXSW Photography track 
SXSW South by Southwest
Hans Peter Brondmo at 2015 SXSW Photography Track

Here is a description of our program. I’ll work on expanding on some of these topics, and we’re hoping to have a recording of the program available.

If you’re going to be in Austin, and can come by the Hilton Friday at 3:45, I’d love to say hello. If you’re in town but can’t make the program, I’ll be around until Tuesday evening.

The Rise of the Visual  Strategist

Presented by Peter Krogh and Dennis Keeley

As the need to visually communicate explodes, organizations of all shapes and sizes face the need for a new kind of staff, new tools and more nimble mindsets. This goes far beyond an Instagram account manager, or a person who works in IT.  It looks into the heart of an organization’s mission, brand, legacy and value. But in most cases, the approach to visual narrative is ad hoc, at best.

Solving this problem will require an integrated approach that is grounded in education, technology, business needs, and an understanding of visual semiotics. Dennis Keeley has been addressing this from the education side, while Peter Krogh has been working on technical development. They will discuss the new role of the professional visual strategist and the opportunities it presents… as well as what education, skills and experience will be needed.

SXSW This Week!

It’s that time of year again: the annual convergence of tech, content, entertainment, music, film and general weirdness that is South by Southwest, or SXSW. I’ve been going for the last two years, and I find that it’s the most mind-expanding event I attend.

Krogh_130310_0825

This year, I had the pleasure of working with the festival to curate some of the programming. I’ve been working with David Fox, the festival’s archivist to make a day of photography, content and distribution. We’ve got a really interesting day, exploring some of these issues in a multi-faceted way.

Sustainable Photography in a Disintermediated Era
I’ll be doing a panel with some of the smartest people I know: Mikkel Aaland, Anna Dickson and Leora Kornfield. We’ll explore how disintermediation has changed the professional landscape for photographers, and how we can find new ways to make a living.

Krogh_140313_0789

We’ll be presenting on Pi day, 3.14.15, which is pretty awesome.

Our Day’s Programs
Here’s the list of other programs in our stack. Most of these were people I’ve met over the years and encouraged to submit a proposal. All of these programs take place in the same room at the Hyatt Regency Austin, Texas Ballroom.

Nat Geo Captures the World For Nokia, With a Phone 9:30-10:30
Steven Alvarez, Alice Keating, Tiina Johnson, Richard Kelly

Creativity & Success from the Majority World 11:00-12:00
Dominique le Roux

Image Creation and Sharing: Practice vs. Policy 12:30-1:30
Leslie-Jean Thornton, Lisa Silvestri, Magdalena Olszanowski, Victoria Ekstrand

The Camera Reimagined – New Forms, New Tools – 3:30-4:30
Hans Peter Brondmo

Sustainable Photography in a Disintermediated Era 5:00-6:00
Mikkel Aaland, Anna Dickson, Leora Kornfeld, Peter Krogh

Surveillance Photography: Personal, Public, Profit
In addition to these, Katrin Eismann will be speaking Monday morning with Stephen Mayes, David Fine and Oskar Kalmaru.
JW Marriott – Monday, March 18 9:30-10:30

UGC and PGC

As I outlined previously in The Fire Hose, there is a flood of User Generated Content (UGC) being redirected for editorial and marketing purposes. The flood waters are rising constantly, as new services come on line to collect the content, mine it and monetize it.

Even though this will be transformational in the photo and communication realms, it does not mean the end of Professionally Generated Content (PGC). In fact, most editorial, marketing and advertising efforts will need a combination of both. Let me outline how I see the relationship between UGC and PGC.

Continue reading UGC and PGC

Cloud Wars

The competition to provide you with cloud storage is starting to reach a fevered pitch. It’s now possible to add excellent cloud backup to your storage system for a very reasonable cost. Some of these costs remain artificially low, and may therefore not be reliable in the long run. But we’re also seeing the big players in computing (Google and Amazon) offering really low pricing.

Krogh_061001_8516

First, a word of caution
We’ve seen some low-cost options for years. This includes services like Carbonite and Backblaze that have claimed “unlimited” storage for prices around $50/year. This means that someone like me with a dozen terabytes of data will be a money-loser for each of these companies. I’ve always been distrustful of these plans, fearing that the companies will go the way of Digital Railroad, which shut its doors with little advance notice in 2008.

Carbonite gets around the super-user problem by limiting the cheap backup service to your internal drive. As you add external disks, the price goes up. (Let’s also take a minute to note that Carbonite does not forecast profitability anywhere on the time horizon, which is problematic.) Backblaze does allow for truly unlimited data, and explains their strategy by saying it will average out between low and high volume users. This is okay for backup, as long as you realize the service may go away someday, and it’s not your only backup.

(Note: I personally use Backblaze for my computers and for my family. I’m currently testing the unlimited storage with my own archive. You can get a discount off Backblaze by clicking my affiliate link.)

The big boys jump in
Last summer, Amazon rocked the world of online storage by offering a new cloud backup and archiving service called Amazon Glacier. The price for the service came in at 1/10th of Amazon’s regular S3 pricing. You can now store a terabyte of data in Amazon’s cloud for $10/month.  This one is a game-changer. Amazon is the 800lb gorilla in cloud service, so the prices that they set will determine what the rest of the market does.

Krogh_060729_3167

Amazon Glacier is positioned as a real backup or deep archive solution. They say it may take up to 5 hours to access the data, so it’s definitely not a place to store stuff you expect to access frequently. But it does promise great safety and reliability from a blue-chip company.

(I’ve heard, from a very good source, that Amazon can offer this service because they are making use of some “free” capacity. In order to speed up its regular service, Amazon is using the outer rings of the hard drive platters, which deliver faster data throughput. So the inner rings were sitting on drives unused. They created Glacier to make use of this spare capacity.)

Google responds
A few weeks ago, Google matched Amazon’s bet, and even raised it. Not only did they match the $10/terabyte/month price, they made the offer on Google Drive.  This means that Google is offering the price on storage that is always on, not just a backup service.

DriveOnWhile Google will probably lose money on this specific service, it’s part of a larger strategy from the tech giant.

(Note, I’ve been slogging through Google’s Terms of Service to get an idea of exactly what rights you give to Google Drive, and it’s not totally clear to me. It does look like private data stored on Drive is private. But other stuff, like your public photos on Google+ do seem to give Google a  non-terminable license to republish.)

It’s really about “My Stuff Everywhere”
The real competition at work here is not about collecting money for storage. The real competition here is to become the universal shared storage system which can work across all your devices.

Dropbox has been the category killer for this service, seamlessly  sharing between you, your friends and coworkers, your computer(s) and your phone. It has been able to do this where Apple (and others) have failed numerous times. Dropbox has rocketed up in value, and is poised to become even more valuable.

The companies that become successful in creating a shared filesystem  are well-positioned for long-term success.  This kind of engagement is hard to pull away from, since  you build it into your collaboration and your fundamental relationship with your own media.

DAM Edition 3.0 Postcard.indd

In The DAM Book 3.0, I’ll dive into the use of cloud storage as part of a DAM strategy. This new development in pricing and strategy offers some excellent value for photographers looking for storage, backup and sharing services.

Life without a radio

Dateline SXSW – Attending SXSW without speaking Twitter is like living life without a radio – in a world where everyone else has one.  There is an invisible layer of communication that takes place, and those around you just seem to know stuff.

Krogh_140311_0553It’s nice outside, but I want inside information.

As a photographer, I follow the time honored tradition of never declining free food. Or, more accurately, seeking out free food and drink whenever possible. And at SXSW, free food and drinks are everywhere. It is laid out in hundreds of venues around town, sponsored by companies and institutions big and small, as well as states, cities and countries. And it’s frequently popping up at a moment’s notice.

Krogh_140309_0021
Once inside – free food and drink. Thank you, state of Georgia.

And so I followed the SXSW App, and I searched the web, and I asked around, but a huge amount of it was simply invisible to me.  I asked people how they knew where to go, and the universal response was “Twitter.” Of course that makes sense, since this is the place Twitter was introduced.  It’s their radio.

Krogh_140311_0602
Psyche-punk group, La Femme plays at the French Tech House. How can you find this stuff out without Twitter?

I’ve been pushing my blog posts out on Twitter for a while now, but I have not been using it for my own two-way communication. And I didn’t even really know how to find information when I was looking for it. It has become clear that this needs to change.

As Facebook moves farther into pay-for-play, it is less attractive as a channel for professional communications. (And this does not even begin to address the terrible Terms of Service issues.) Twitter is much less controlled – more open. Of course this means that you need a tool to help you make sense of it – some kind of way to tune into the frequencies you want to hear (to extend the metaphor.)

Tweetdeck is one, and that’s what I’ve been using to help me make sense of the massive flood of information going through the service.  I’ve started to tune in to the invisible interchange of communication that I’ve been tossing my tweets into. It turns out that there is a world of people responding to my blog, discussing my books, and wondering about stuff I’ve been saying. Who knew?

(Of course, a bunch of you knew. As I look through the notices on Tweetdeck, it’s clear that a bunch of my friends and colleagues  have been using Twitter on a daily basis.)

Tweetdeck
Tweetdeck allows you to separate out parts of your Twitter feed so you can make sense of the constant stream of information. Notifications are showing tweets I’m mentioned in, and Messages are direct messages to individuals. You can see here I made a new friend, possibly leading to free beer. 

Not everyone will need to speak Twitter. But it’s looking like a much better bet than any other social media platform, at least for professional communications.

 

Live Second Display

Musings on the Semiotics of Connected Photography

Dateline SXSW – Most people have heard of “Second Screen”. Typically, that refers to the practice of checking out Twitter or Facebook while watching television. It’s a type of engagement that is most common during live broadcasts like sports events or the Oscars. While some people may disparage the practice, there’s a pretty obvious value proposition there. Television does not offer two-way engagement, and people want to engage. So they naturally use what they can to make it happen.

Now I’d like to turn to those people who shoot pictures at concerts, weddings, dinners or other events. I’m not talking only about selfles. I’m also talking about the people in the crowd who pull out their cell phones and shoot outward-facing photos or videos. These folks are often dismissed as “not living in the moment” or something similar. “Why,” some ask, “can’t these people just experience the event without having to photograph everything that happens.

Same as it ever was
On an immediate and obvious level, I’d be a hypocrite to level such criticism. For nearly 40 years, I have used photography as a key to my own engagement with events. When I go to a friend’s wedding, I’ll probably shoot lots of pictures, and even get special access. I don’t just attend. I participate. I engage. By using photography.

And there is longstanding precedent for photography to validate any experience. People pay wedding photographers handsomely because the documentation of the event is a marker of value. Before photography, people hired painters. “We stand in witness of this promise, and these pictures prove it.” The role of the photographer is essential here – it is true and important participation in the process. Not only does it provide memory, it provides validation. And now, when something notable happens, up go the phones.
Krogh_140313_0939I shot this photo at the MTV Woodie awards. As soon as surprise guest Lil Wayne came onstage, a huge wave went through the crowd, and all the phones were held high, capturing the moments.

It’s not only large venues where this happens. I was at a really intimate performance of Billy Joe Shaver, a songwriting legend who plays small clubs with his band. Billy Joe is so close you could actually touch him, although that would probably not be welcome, (depending on who you are.) And so the ubiquitous phones are held high, shooting photos and videos throughout.

And then I shot this photo, which really rolled up the whole concept for me. In it, the photographer reaches out and touches Billy Joe, if only on the screen. She connects with the performer, and probably her friends and family, sharing the experience, and providing real and important engagement for herself and her tribe. This provides her with an experience that is not possible, exactly, IRL. (In Real Life)
Krogh_140312_0676

The photo illustrates to me the additional layer of importance that connected photography adds to the live experience. One one level it’s exactly the same as the photographer’s role I’ve been playing for decades. On another level, it’s a much deeper and more engaged experience. You can interact with your tribe. Or you can simply raise up a flag for the world to see, “I am here and I’m a part of this.”

So, what do we call this?
In order to understand a thing, it’s important to have a name for it, and I can’t seem to find a name for this phenomenon. We can describe Second Screen as the use of a social media device in conjunction with some kind of one-way broadcast. And selfie is well-understood as a self portrait used to document your participation in some event and then shared through social media.

But we don’t seem to have a term for “shooting photos or video at a live event as a means of engagement, sharing or documentation.” You could just call it “taking pictures”, but in the world of connected photography, I think it’s deeper than that. I think this action has meaning on multiple levels. It’s about interaction with your people, present or remote. It’s about your own personal memory-keeping. It’s about feeling as though you are actively participating in the event – processing it through your own point of view and creating something new and yours – a photograph.

So, I want a name for this thing. I titled the post Live Second Display. Live, because it’s about creating something during an event. Second because it is an auxiliary experience to the main experience. Display because that term could encompass both the event and the device you are using. And because it acronyms out nicely, if confusingly. I’m not suggesting that LSD is the right term, only that there should be a term.

I’d like a name for this. Anybody know one I’m missing? Any other suggestions? Let’s engage.

The Fire Hose

Dateline SXSW – I’ve written over the last year about how Instagram is creating a commercial service to supply photos for editorial and marketing purposes. The legal foundation was laid in January 2013, the service was turned on as a trickle last fall, and now it’s starting to get traction.

At SXSW, I spoke with some people who are making use of these photo streams. This includes people on the client side who are building campaigns with these services, as well as companies that help clients make sense of the photos and other data.

They have a name for it. The Fire Hose.

The analogy is obvious on one level. There are so many images coming through these services, it’s like the difference between a drinking fountain and a fire hose. These companies are excited to create engagement with their audiences by mining the millions of photos, tweets, Facebook posts and more that make up the world of User Generated Content (UGC). UGC creates a  new kind of media engagement.

And the Fire hose analogy is also useful in another way. In these arrangements, the company does not pay for the “water” (the photos), they pay for the access to the “pipe” (the API.) This allows the service to sell access to the material in a way that denies that the photos have any value. The value being charged for is the underlying access to the Fire hose and the connectvity. (See Getty).

Of course, this has profound implications for the independent creator. If you put your images on sites like Instagram that are part of the Fire hose, they may be republished widely with no money coming to you.  And use of UGC is creating a great deal of excitement for the client companies. It will take an ever larger share of the budget and attention of advertising, marketing and editorial teams.

Even though the use of the Fire hose does not replace the use of professional photography, it will certainly divert money away from it. I believe that it will take a while for companies to understand the best way to get a proper mix of UGC and PCC (Professionally Created Content, to coin a term.)

Still lots unsettled
I can also report that much of what I have previously identified as unsettled remains unsettled. This uncertainty is what is holding back the full blast of the hose. The unsettled issues are, in my view, primarily about the legalities of the TOU agreements.

• Are the rights in these contracts really something that can be sublicensed?
• Are the liability protections in the TOU going to hold up in court?
• Does the user really forfeit the right to terminate the agreement?
• Will there be a public relations nightmare in the early days that makes this a risky tool for marketing?

As we see companies pushing the envelope, we’ll start to find the legal and moral edges of what is considered acceptable use of the Fire hose. I expect that the boundries that we settle on will give Facebook, Twitter and Google an extremely broad right to make money from the Fire hose.

If you are a professional creator, it would be smart to factor this into your business strategy and your long-term planning, carving out a viable value proposition in a world drowning in UGC.

The Engagement Layer

I love the immersive experience of SXSW. Seeing, hearing, conversing, touching and tasting* a culture is essential to getting a real understanding of it. And this place, at least for this week, is the intersection of technology, media, culture and business. Being here helps to understand the context of what I see from a greater distance in regular life.

Krogh_140310_0467What does SXSW sound like? To me, it’s the nonstop cultural mashup of Girl Talk. It all comes together as a compelling stream of youth, energy and flagrant copyright violation.

One of the things I’ve been investigating here is the ongoing battle for control of something I’m calling The Engagement Layer in mobile and internet. I’m using that term to mean the place that the user puts his attention. (Back in the olden days, we called this “Portal”) The gigantic explosion of Apps, media, social services and big data all come together in the battle for the top layer of that 3×4 inch screen (for mobile) or 10×12 inch screen (for computing).

The companies that control the Engagement Layer – for the time they hold that control – have an immediate opportunity to gather massive wealth. And every few months, some new game-changing technology is introduced that shakes up the landscape.

Note that the Engagement Layer does not necessarily refer to the main screen you log in with. There’s plenty of opportunity in building an Engagement Layer for a specific area of interest. Food, photography, music, social interaction and more can be brought together and presented to the user in subject-specific engagement.

Those who own a chunk of the Engagement Layer want to hold on to it and expand. And there are tens of thousands of startups that are tying to get into the game and either knock off the top players, or, more frequently, sew up existing services to make a new top layer. Some examples.

Twitter v. Facebook
Twitter and Facebook continue their war, but it’s become an open firefight being waged through the API. They apparently have changed the Terms of Use to forbid major broadcasters from running their content on the same screen simultaneously. (I can’t seem to find a reference to this anywhere on the internet, but the sources were very credible.) In this case, they are fighting to provide the Engagement Layer bridge between the internet and broadcast TV.


140312_MakerMaker Studios

I got to see Ynon Kreiz, CEO of Maker Studios yesterday speaking about the way are using a data-driven curation model to create an Engagement Layer on top of Youtube. I hope to do a longer post on what I saw in that session. I’ll quote my friend Emmanuel Fraysse, “That guy’s a killer.” Later in the day, Disney announced that they were in talk to buy Maker Studios.

Getty
I think the Getty move should also be seen in the context of the battle to control the Engagement Layer. It has three things that any successful player needs here. First, engagement in mobile is driven by photos, and they have a lot of photos. Engagement is also driven, under the hood, by semantic connectivity. (By this I mean, “get me from this thing I’m interested in to this other thing I’m interested in easily or automatically”.)

And, of course, Getty has a lot of users, which is often what companies are really paying for in an acquisition. (Facebook paid $19 billion to purchase WhatsApp – a half-million dollars worth of code and 400 million users.)

All of the other discussions I saw in the last few days – including those involving Amazon, Mental Floss, Atavist, Twitter, Dropbox, and a couple dozen other companies I’ve never heard of – all of these discussions could be best understood in the context of a battle for control of some piece of the Engagement Layer.

*In case you were wondering. It tastes like bacon fried rice, with a Monster Energy Drink and Vodka.