Trouble ordering the video

[InsightOne]

After I click to add the video to the cart, I then click to see the cart contents.  Instead of seeing the contents of the cart I get my PayPal account.  What am I doing wrong?

[alyson]

Hello ______ (insert name).

I can try to help you figure this out.

- To confirm, you are trying to order The DAM Book Workflow CD", correct?

- Once you select "Add to cart", do you see a message that says "Added to cart" or just "view cart"?  In other words, tell what happened after you hit "Add to cart".

I'm  sorry for the inconvenience. If we can't figure it out, plan b is emailing an invoice directly to you, that has a PayPal button inside it. We can see if that works better.

Thanks,

Alyson