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Anyone log on to Phase
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Author Topic: Anyone log on to Phase  (Read 3490 times)
Photo_op
Guest
« on: June 02, 2010, 07:16:04 AM »

Hi- I've gotten my update key from Phase One for Expression Media offer, but I have not been able to login, or set up an account with them. Sign-up freezes. Anyone else had problems?

Dave
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DrewFulton
Jr. Member
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« Reply #1 on: June 02, 2010, 07:35:48 AM »

It worked fine for me yesterday.  I haven't installed the software yet but have my key and downloaded the install file.  I also was able to register for the Capture One offer but haven't received that key yet.

Drew Fulton
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Chris Bishop
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« Reply #2 on: June 02, 2010, 08:15:45 AM »

Just received both EM2 and C1, also logged onto web site - I got a password and a first time only pin number.
Chris Bishop
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Photo_op
Guest
« Reply #3 on: June 02, 2010, 08:54:02 AM »

Did you use the website sent in the email with your key? My desktop and portable freeze as soon as I direct them to the page. From there, I can not login. For two days. I thought their servers might be overloaded.
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Chris Bishop
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« Reply #4 on: June 02, 2010, 09:14:32 AM »

possibly a usuage issue. Does it expire end of June? maybe wait a day or two?
Chris Bishop
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Photo_op
Guest
« Reply #5 on: June 03, 2010, 05:50:14 AM »

Duh! Turn off firewall protection and things mysteriously work!
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