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Import failure
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Author Topic: Import failure  (Read 4811 times)
Ian
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« on: December 16, 2007, 03:32:12 AM »

I have been importing my NEF files using my USB card reader but yesterday had a major problem as ingester reported import failure.  This was serious as I was importing 96 images of an unrepeatable major event.   I disconnected the reader and reconnected making sure that it was visible in explorer but when I repeated the import it failed again after reading a few files.

My thought was that my Lexar Premium 2GB CompactFlash card had failed but when I tried a Lightroom import all images imported without a problem. 

I have separate RAID for the backup images and there is plenty space on all my drives.   

First test:   different flashcard - only 3 images but imported okay

Second test:  original flashcard used when the import failed....

"copying files" (96)
"ingestion error!"

log file -

2007-Dec-05 14:24:52: Log file C:\Documents and Settings\Ian\Application Data\ImageIngesterPro\ii_log.txt opened
2007-Dec-05 14:24:52: Current directory (prior to _chdir) is: "C:\Program Files\ImageIngesterPro"
2007-Dec-05 14:24:52: Changing current directory to: "C:\Program Files\ImageIngesterPro"
2007-Dec-05 14:24:52: Installing C:\Documents and Settings\Ian\Application Data\Adobe\XMP\Metadata Templates\ImageIngester.xmp
2007-Dec-05 14:24:52: Installing new ImageIngester-IPTC template.
2007-Dec-05 14:25:42: ImageIngesterPro Version 2.3.01
2007-Dec-05 14:25:42: Update check failed (ingestion will proceed)

The log file is not reporting the ingestion problem so is not much use.

Hope someone can help me fix this?

regards,

Ian
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Marc Rochkind
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« Reply #1 on: December 16, 2007, 09:23:16 AM »

Ian--

Is this repeatable with the card in question?

If so, can you send the main-window log as well?

--Marc
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Ian
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« Reply #2 on: December 17, 2007, 01:43:49 AM »

Marc,

Failed again last night after i turned on the log.  Tried again this morning and 12 remaining images were ingested.   I pasted the log but this site does not appear to accept too much text and the post fails.   Hence I just post a relevant lines....

Pictures\ImageIngester_backup\pre_DNG_conversion/2007/12/2007-12-14/Ian_20071214_5512.NEF
2007-Dec-16 17:12:34: Copy L:\DCIM\100ND200\_DSC5513.NEF
            --> K:\My Documents\My Pictures\ImageIngester_backup\pre_DNG_conversion/2007/12/2007-12-14/Ian_20071214_5513.NEF
2007-Dec-16 17:12:41: ERROR:
2007-Dec-16 17:12:41: read error
2007-Dec-16 17:14:23: Finished

(retry today below  abbreviated)

Pictures\ImageIngester_backup\pre_DNG_conversion/2007/12/2007-12-14/Ian_20071214_5520.NEF
2007-Dec-17 08:14:28: Copy L:\DCIM\100ND200\_DSC5521.NEF
            --> K:\My Documents\My Pictures\ImageIngester_backup\pre_DNG_conversion/2007/12/2007-12-14/Ian_20071214_5521.NEF
2007-Dec-17 08:14:31: 12 files copied from card took 1 min. 7 sec.
2007-Dec-17 08:14:31: Skipping Adobe DNG Converter
2007-Dec-17 08:14:39: GPS Tagging:
2007-Dec-17 08:14:39:    Disabled (choose Tools-GPS to enable)
2007-Dec-17 08:14:39: Copying:
2007-Dec-17 08:14:39:     Files skipped because of extension: 0
2007-Dec-17 08:14:39:     Files skipped because of duplication: 138
2007-Dec-17 08:14:39:     Raws converted to DNGs: 0
2007-Dec-17 08:14:39:     Files copied without conversion: 12
2007-Dec-17 08:14:39:     Number range: [not recorded]
2007-Dec-17 08:14:39: Verification:
2007-Dec-17 08:14:39:     Raws verified: 0
2007-Dec-17 08:14:39:     JPEGs verified: 0
2007-Dec-17 08:14:39:     Files copied without error but unverified: 12
2007-Dec-17 08:14:40: SUCCESSFUL INGESTION - no errors detected
2007-Dec-17 08:14:40: Ingestion time: 1 min. 17 sec.
2007-Dec-17 08:14:40: Launching C:\Program Files\Adobe\Adobe Bridge CS3\Bridge.exe with folder K:\My Documents\My Pictures\2007\12\2007-12-14
2007-Dec-17 08:14:40: Finished


 

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Marc Rochkind
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« Reply #3 on: December 17, 2007, 08:33:20 AM »

Ian--

All I can see from this is that there was a read error. It's an error indication passed by the operating system, which does the actual reading, to IIP, which reports it. It's possible that it's an actual error, one that perhaps comes and goes, or a faulty indication from the operating system. The problem might be the card, the card reader, the connection to the card reader, something in the OS, or just a state that might be cured upon rebooting.

Sorry I can't be more specific, but it's rare that the OS provides any additional information.

If it were repeatable and I had the card in hand, I might be able to run additional tests.

I should also mention that the error detection built into IIP is much more extensive that that usually used by apps, so it wouldn't surprise me if IIP complained about an error when other apps did not.

--Marc
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Ian
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« Reply #4 on: December 17, 2007, 10:55:02 AM »

Marc,

I once read that some card readers (mine is a Verbatim USB2 model UISDMC2W) have problems when used with 2GB CompactFlash cards.   

If I thought it was a reader problem I would buy another one as I am very impressed by your program.   I'll try to borrow a newer reader.

regards,

Ian
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Marc Rochkind
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« Reply #5 on: December 17, 2007, 11:28:48 PM »

Ian--

I could be flakiness with the reader. I had this myself a couple of months ago.

--Marc
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Ian
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« Reply #6 on: January 18, 2008, 07:13:36 AM »

Marc,

You were correct.  I stripped the reader and found nothing amiss.  However after I used contact cleaner spray and inserted/removed leads and flashcard several times whilst the cleaner was still wet the following ingests and ever since have been perfect.

regards,

Ian
 
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